Mondial Assistance BMW Partnership

Mondial Assistance UK will continue to build on its successful relationship with BMW, as it confirms a new three year contract to continue providing the BMW/MINI Insured Warranty programme. This new agreement offers a clear indication of the value Mondial Assistance brings to the partnership, helping BMW enhance its customer offering and maximise new market opportunities.

This warranty deal builds on a relationship spanning over 30 years, as Mondial Assistance continues to work closely with BMW to develop further service enhancements.

“The strength of our long-term partnership with Mondial Assistance means we can continually work together to enhance the BMW ownership experience,” says Nataliya Makhonina-Byrdan, Product Manager Insurance Business of BMW Financial Services. “Mondial Assistance puts customer care and service quality at the heart of everything it does, so we can be sure that we are always offering a premium insured warranty product that reflects the BMW and MINI brands.”

Lee Taylor, Automotive Director of Mondial Assistance UK adds, “We are delighted to be able to build on our relationship with BMW. Over the next three years we will be looking at providing new features such as email solicitation, improved customers journeys and plans to deploy social media connectivity to further enhance the BMW/MINI ownership experience.