Mondial Assistance appoints Mike Webb as non-executive Chairman of Mondial Assistance UK and Serge Corel as the company’s new CEO

By becoming non-executive Chairman, Mike Webb, who has been with Mondial Assistance for 21 years, will continue to be actively involved in the UK company’s sales activity.

Under his exemplary leadership, Mondial Assistance UK has been one of the Group’s top performing companies, consistently delivering strong profits, driving innovation, and fostering a customer-centric culture. As Regional Director for Northern Europe and the Middle East, Mike also greatly contributed to growing the Group’s business in these regions, most recently in Russia and the Middle East. He also helped to conclude several strategic acquisitions.

Serge Corel, who will become the new CEO of Mondial Assistance UK in February 2012, joined the group in 1997 as Finance Director and has been the company’s Managing Director since 2010. He will head the UK company’s Executive Board, which remains unchanged in order to ensure seamless continuity and consistency in facing the challenges and opportunities that lie ahead.

Prior to joining Mondial, Serge worked for France Secours, a subsidiary of the Mondial Group, which was a similar operation to Mondial Assistance UK and gave him a strong grounding in the world of insurance and assistance industries. He has also worked for Valeo and Ernst & Young.

“I am very much looking forward to this exciting new role, building on my extensive experience of the Mondial Assistance business over the last 19 years”, said Serge Corel. “More and more brands are looking to extend their core offerings in a bid to increase the lifetime value of their customer relationships and we have created a market leading proposition that meets this need.

“I feel tremendously honoured to continue the great work that Mike Webb has done over the last two decades and feel very confident that we have the right team in place to achieve on-going success.”

Mike Webb added: “I am very proud of the part that I have played over the last 21 years to help establish Mondial Assistance as the world’s largest and most successful assistance company. This is a great business that has a proven track record for delivering high quality services in the name of some of the top motor and travel brands, which is why we have been so successful in growing our business with so many blue chip companies. I look forward to working with Serge and the rest of the Executive Team in my new role as non-executive Chairman, building on great foundations.”

“We thank Mike Webb for his dynamic, innovative leadership and contribution to the success of Mondial Assistance UK and to the Group” said Rémi Grenier, Group CEO. “As for Serge, he brings talent, commitment, vision and years of solid experience to the job. I wish them both much success in their respective future roles and challenges.”