We will collect the following types of your personal data:
We collect your personal data from the following sources:
We will collect and use the personal data that you provide to us and that we receive about you (as explained above) for a number of purposes. We provide more information in the following table:
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Purpose |
Do we need your express consent? |
To administer debt recoveries |
No |
Fraud prevention and detection |
No |
To meet any legal obligations (for example tax, accounting and adminstrative obligations) |
No |
To enhance, modify, personalise or otherwise improve our services/comunications for the benefit of our employees |
No |
To enhance the security of our neworks and information systems |
No |
To better understand how people interact with our websites |
No |
To determine the effectivenes of promotional campaigns and advertising |
No |
We will ensure that we obtain your express written consent should we ever process your information on the basis of consent. You can change your mind about your consent settings at any time by contacting us as set out in section 9 below.
We will process personal data we receive about you from third parties such as recruitment agencies, business partners, and fraud prevention agencies.
We will process your personal data where it is necessary for us to comply with our contractual obligations to you, or where we need to take pre-contractual steps at your request.
We will process your personal data where necessary for the purposes of our legitimate interests. “Legitimate interests” means the interests of our company in conducting and managing our business to enable us to give the best service and the best and most secure experience. For example, we may wish to create anonymised reports so that we can assess, for example, how many people applied for a specific job, without analyzing specific applications. When we process your personal information for our legitimate interests, we make sure that we consider and balance any potential impact on you and your rights under data protection laws. Our legitimate business interests do not automatically override your interests –we will not use your personal data where our interests are overridden by the impact on you (unless we are required or permitted by law).
Special category data is personal data which is regarded as more sensitive and so needs greater protection, such as medical records. In the event of a medical emergency we may need to share this information with selected third parties such as doctors and hospitals. In such circumstances, where necessary to protect your health, we will process and share such data either with your explicit consent or, where this is not possible; we will do so in order to protect your vital interests.
Where permitted by applicable law or regulation, you have the right to:
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Data provided through the recruitment application process |
Retention period |
Successful candidates (those employed) |
7 years |
Unsuccessful candidates |
6 months |
Candidates who have not been through an interview process but have opted to be included in our Talent Pool for future opportunities |
24 |
If you have any queries about how we use your personal data, you can contact us as follows:
By post: Data Protection Officer, AWP Assistance UK Ltd, 102 George Street, Croydon CR9 6HD
By telephone: 020 8603 9853
By email: AzPUKDP@allianz.com
We will need details of your name, email address, policy number, and purpose of your request.
If you have any queries about how we use your personal data, you can contact us as follows:
We will need details of your name, email address, policy number, and purpose of your request.